Privacy Policy

Who we are

HELIODORUS TECHNOLOGIES is responsible for the personal information described in this policy. Registered address: [Registered business address]. You can reach us at [email protected].

Information we collect

Information you give us: when you submit the contact form or email us, we collect your name, company, email address, and optionally your phone number, budget range, timeline and the project details you choose to share.

Information collected automatically: our hosting provider records standard server logs, such as IP address, browser type, requested pages and timestamps, to keep the website secure and running. We do not use advertising trackers or build marketing profiles.

How we use information

We use your information to reply to your inquiry, discuss and scope your project, prepare proposals, deliver services you engage us for, and keep business records required by law.

We use technical log data only to operate, secure and troubleshoot the website.

We do not sell or rent personal information, and we do not use it for automated decision-making that affects you.

Legal basis

Where data protection law requires a legal basis, we process inquiry information with your consent and to take steps at your request before entering into a contract. We process log data based on our legitimate interest in running a secure website, and keep records where we have a legal obligation to do so.

Who we share it with

We share personal information only with service providers that help us run the business, such as website hosting, email and the tools we use to receive and manage inquiries. They may process it only on our instructions.

We may also disclose information where required by law, or to protect our rights, users or the public.

International transfers

Some of our service providers may store or process data outside your country. Where this happens, we rely on providers that apply appropriate safeguards to protect it.

How long we keep it

We keep inquiry information for as long as needed to respond and, if we work together, for the duration of the engagement plus any period required for legal, tax or accounting purposes. Inquiries that do not lead to a project are deleted within [24] months. Server logs are kept for a short period set by our hosting provider.

Security

The website is served over HTTPS, and we limit access to personal information to people who need it. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.

Your rights

Depending on where you live, including under India's Digital Personal Data Protection Act, 2023 and the EU and UK GDPR, you may have the right to access, correct, update or delete your personal information, withdraw consent, object to or restrict certain processing, and receive a copy of your data.

To make a request, email [email protected]. We will respond within the time required by applicable law. You may also complain to your local data protection authority.

Children

This website and our services are intended for businesses and are not directed at children. We do not knowingly collect personal information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.